Save timeSay goodbye to chasing payments and following up on failed or cancelled payments. ClubCollect users spend up to 90% less admin time on managing payment collection.
Improve financial healthCollect money from members 30% faster, reduce the number of outstanding payments and obtain support to bridge cash gaps.
Take full controlCustomise the payment experience for members, track payment progress in real-time and know when to take action.
Payment Collection has never been easier
Collecting payments from members can be a tricky and time-consuming process, even if you are using a membership management system.
ClubCollect offers the solution.
From invoicing to payment processing to reconciliations.
Import invoice dataImport invoice data from your existing membership administration system. Manually or automatically.
Create invoicesCreate and send invoices at the touch of a button.
RemindersGet members to pay on time through automated billing and reminders.
Interact with membersCommunicate with members in one place through our easy-to-use ticket system.
Collect paymentsPayments are processed and reconciled in real-time by us. Sit back and watch your account balance increase.
We make billing members easy and flexible
Use ClubCollect invoicing on its own or fully integrated with your membership management system.
Manual data import
Import .xls data from your member administration system.
ClubBase member administration
Combine ClubCollect invoicing with ClubBase member administration for the best possible experience.
Use ClubCollect through one of our partner member administration systems.
Prepare for successful payment collections
Let members pay on time through timely and transparent communication. You decide which methods of communication are used.
Send payment requests in just a few clicks
Provide an optimal experience for members. Make paying easy and secure using a trusted environment.
Secure personal payment pageMembers can easily view and modify their contact details here, ask questions about the invoice and pay using a payment method of their choice.
Personally branded messagesCustomise invoices with your own branding and logo, and add a personal note.
Tone of voicePersonal and friendly communication - just as you would use yourself.
Offer flexible payment options
Prevent irritation among members by allowing them to pay at their own pace and using their favourite payment method. You decide which options to offer.
Local payment methods
The most popular payment methods in Europe.
International card payments accepted so you can accept payments from all over the world.
One-off payments or installmentsOffer members the option to pay the full amount directly or in installments.
Choose payment dateLet members decide for themselves when their account is debited and thus increase the chances of a successful direct debit.
Grant applicationCreate grant applications based on existing invoices. We currently have a partnership with the Jeugdfonds Sport en Cultuur (Youth Fund for Sports and Culture). More grant providers are being added.
Remind and encourage members to pay within the deadline
Get your members to pay up to 30% faster by setting the right reminders and incentives - even after payments have failed.
Send automatic remindersPlan up to three automatic payment reminders per invoice.
Encourage prompt paymentsAdd administrative costs or impose fines when members do not pay their invoice on time.
Adjust payment termsSet payment terms (such as payment in installments) according to your preferences. These can differ per invoice.
Automatically reconcile failed paymentsInform members automatically about any failed payments. Allow them to pay immediately or at a later date.
Take action after the payment term has expired
There are numerous reasons why members do not pay on time. We understand this and therefore offer options to collect outstanding payments.
ClubCollect provides complete control and a clear overview
We understand better than anyone that managing an organisation is intensive. Maintain complete control with minimal effort.
Central communication on invoices
Engage with members quickly and efficiently through tickets
Financially healthier with less effort
Member organisations of different sizes say NO to manual work and YES to a financially healthier organisation thanks to cooperation with ClubCollect. Focus on your members and let us take care of the rest.
- End-to-end invoicing
- .xls & .csv import
- Member admin system integration
- API connections
- Multi-channel communication
- Customisable invoices
- Flexible payment options for members
- Automatic payment reminders
- Incentives to pay
- Automatic follow-ups on overdue payments
- Handling of unsuccessful transactions
- Real-time insight
- Export data
- Book-keeping integration
- Advance on expected payments