Invoicing

User-friendly invoicing

Automate your invoicing and billing, so you have more time to focus on what matters - your members! To make life even easier, ClubCollect has the ability to integrate with all existing membership management systems!

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Save time

Say goodbye to chasing payments and following up on failed or cancelled payments. ClubCollect users spend up to 90% less admin time on managing payment collection.

Improve financial health

Collect money from members 30% faster, reduce the number of outstanding payments and obtain support to bridge cash gaps.

Take full control

Customise the payment experience for members, track payment progress in real-time and know when to take action.

Payment Collection has never been easier

Collecting payments from members can be a tricky and time-consuming process, even if you are using a membership management system.
ClubCollect offers the solution.

End-to-end billing

From invoicing to payment processing to reconciliations.

Import invoice data

Import invoice data from your existing membership administration system. Manually or automatically.

Create invoices

Create and send invoices at the touch of a button.

Reminders

Get members to pay on time through automated billing and reminders.

Interact with members

Communicate with members in one place through our easy-to-use ticket system.

Collect payments

Payments are processed and reconciled in real-time by us. Sit back and watch your account balance increase.

We make billing members easy and flexible

Use ClubCollect invoicing on its own or fully integrated with your membership management system.

Manual data import

Import .xls data from your member administration system.

ClubBase member administration

Combine ClubCollect invoicing with ClubBase member administration for the best possible experience.

Partner integration

Use ClubCollect through one of our partner member administration systems. Visit our integration page.

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Receive a free ClubCollect demonstration.

Prepare for successful payment collections

Let members pay on time through timely and transparent communication. You decide which methods of communication are used.

Multi-channel communication

Make sure you reach members, easily and quickly. Wherever in the world they may be.

Adjustable settings for each invoice

Take full control and decide which communication methods you will activate. Choose from email, text and letter.

Save on communication costs

Invoices are sent to members for free via text and email. No response from members? Don’t panic, you can always choose to send a letter.

Send payment requests in just a few clicks

Provide an optimal experience for members. Make paying easy and secure using a trusted environment.

Secure personal payment page

Members can easily view and modify their contact details here, ask questions about the invoice and pay using a payment method of their choice.

Personally branded messages

Customise invoices with your own branding and logo, and add a personal note.

Tone of voice

Personal and friendly communication - just as you would use yourself.

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Offer flexible payment options

Prevent irritation among members by allowing them to pay at their own pace and using their favourite payment method. You decide which options to offer.

Local payment methods

The most popular payment methods in Europe.

iDEAL
SEPA Direct Debit
Bank transfer
Sofort
Bancontact
BACS Direct Debit *
PayPal *

Card payments

International card payments accepted so you can accept payments from all over the world.

VISA
MasterCard
* = coming soon

One-off payments or installments

Offer members the option to pay the full amount directly or in installments.

Choose payment date

Let members decide for themselves when their account is debited and thus increase the chances of a successful direct debit.

Grant application

Create grant applications based on existing invoices. We currently have a partnership with the Jeugdfonds Sport en Cultuur (Youth Fund for Sports and Culture). More grant providers are being added.

Remind and encourage members to pay within the deadline

Get your members to pay up to 30% faster by setting the right reminders and incentives - even after payments have failed.

Send automatic reminders

Plan up to three automatic payment reminders per invoice.

Encourage prompt payments

Add administrative costs or impose fines when members do not pay their invoice on time.

Adjust payment terms

Set payment terms (such as payment in installments) according to your preferences. These can differ per invoice.

Automatically reconcile failed payments

Inform members automatically about any failed payments. Allow them to pay immediately or at a later date.

Take action after the payment term has expired

There are numerous reasons why members do not pay on time. We understand this and therefore offer options to collect outstanding payments.

Send members a personal message with the request to pay the payment.
Reach members by phone to track the outstanding payment. You can do this yourself, or have it done by one of our collection experts.
Ask members one last time to pay and inform them about potential additional costs of further escalation.
Charge your member’s account yourself  (requires a DD mandate).
Use the ClubCollect system logbook as proof of default when referring to a collection agency.

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ClubCollect provides complete control and a clear overview

We understand better than anyone that managing an organisation is intensive. Maintain complete control with minimal effort.

Central communication on invoices

Engage with members quickly and efficiently through tickets

Answer questions from members
Assign tickets to ClubCollect support
Give access to other board members
Have all relevant information within reach

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Receive a free ClubCollect demonstration.

Financially healthier with less effort

Member organisations of different sizes say NO to manual work and YES to a financially healthier organisation thanks to cooperation with ClubCollect. Focus on your members and let us take care of the rest.

Invoice members

  • End-to-end invoicing
  • .xls & .csv import
  • Member admin system integration
  • API connections

Collect payments

  • Multi-channel communication
  • Customisable invoices
  • Flexible payment options for members
  • Automatic payment reminders
  • Incentives to pay
  • Automatic follow-ups on overdue payments
  • Handling of unsuccessful transactions
  • Reconciliations

Take control

  • Real-time insight
  • Tickets
  • Export data
  • Book-keeping integration
  • Pre-financing
  • Advance on expected payments

Sign up for a free demo

Receive a free ClubCollect demonstration.