Delay between sending and receiving invoic

Clubcollect will send your payment requests as fast as possible. In case of a large batch, there might be a small delay before all payment requests are sent. This delay is because we want to prevent email providers from marking our messages as spam.

To make sure our payment requests are being noticed by the recipients, emails will only be sent between 09.00 AM and 09.00 PM. In case you choose to transmit the batch after 09.00 PM, the emails will be sent the next morning.

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