Save timeSay goodbye to manual reminders, handling failed/cancelled payments and payment reconciliation. Our customers spend up to 90% less time on invoicing members.
Improve financial healthCollect fees from members faster, reduce the number of outstanding payments and get support to bridge cash gaps.
Take full controlCustomise the payment experience for members, track payment progress in real-time and know when to take action.
Invoicing members has never been easier
Collecting payments from members can be a tricky and time-consuming process, even if you are using a membership management system.
ClubCollect gives you a better alternative.
Straight from your member administration
Import invoice dataImport invoice data from your member administration system. Manually or automatically.
Generate invoicesCreate and send invoices in just a few clicks.
RemindersGet members to pay on time through automated billing and reminders.
Interact with membersCentralise communication with members through our ticket system.
Collect feesPayments are processed and reconciled in real-time by us. Sit back and watch your account balance increase.
We make billing members easy and flexible
Use ClubCollect invoicing on its own or fully integrated with your membership management system.
Manual data import
Import .xls data from your member administration system.
ClubBase member administration
Combine ClubCollect invoicing with ClubBase member administration for the most integrated experience.
Use ClubCollect through one of our partner member administration systems.
Gear yourself up for successful payment collections
Get members to pay their invoices on time through a perfectly orchestrated interplay of individual triggers. You choose which ones to activate.
Send personally branded invoices in minutes
Upgrade the experience for members. Make it easy and secure for them to pay. Anytime and anywhere.
Secure personal payment pageMembers can review and update their contact details, ask questions about the invoice and pay invoices through their personal payment page.
Match your house styleCustomize the look and feel of invoices. Add your logo, use your own colors and add a personal note.
Tone of voiceProfessional and friendly communication. Just like you would do it yourself.
Provide payment flexibility to members
Reduce friction for members and increase the odds of getting paid on time. Allow members to pay at their own pace and through their preferred payment methods. You decide what options they have.
Most popular local payment methods in Europe.
Major international cards accepted so you can collect fees from members all over the world.
One-off payments or installmentsAllow members to pay in up to 12 installments.
Choose debit dateProvide control to members on when their account is charged.
Subsidy requestsGenerate subsidy requests based on your existing invoices.
Automatically remind and incentivise members to pay on time
Get your members to pay up to 30% faster by setting the right reminders and incentives - even after payments have failed.
Automated remindersSchedule up to 3 automatic reminders for payments.
Payment incentivesAdd late payment fees and administration costs to invoices to incentivised members to pay in time.
Customizable payment termsSet the payment terms according to your preferences. They can differ for each invoice.
Automatic handling of chargebacks and failed paymentsStop spending time on manually handling chargebacks and inform members automatically about a chargeback or failed payment. Allow them to pay immediately or at a later date.
Take action after the payment term has expired
There are a myriad of reasons why members do not pay on time. We understand this and therefore provide options to collect the outstanding payments.
Be in the driver’s seat and have full control
Your member organisation should be in safe and trusted hands. Keep full control over everything while limiting the burden on yourself.
Central communication on invoices
Engage with members quickly and efficiently through tickets
Healthier financials with limited effort
Member organisations of different sizes say NO to manual work and YES to a financially healthier organisation by working with ClubCollect. Focus on your members and let us take care of the rest.
- End-to-end invoicing
- .xls & .csv import
- Member admin integration
- Multi-channel communication
- Customisable invoices
- Payment flexibility for members
- Automatic reminders
- Incentives to pay
- Follow up after due date
- Chargeback handling
- Automatic reconciliation
- Real-time insight
- Export data
- Bookkeeping integration
- Advance on expected fees