Member executes a chargeback

In case member is paying in installments, our system will automatically take the charged back amount and split it evenly across the remaining installments, raising the individual installment value.

If the last or only installment of the invoice was charged back, the system will automatically send a message to the member. This message lets the member log in to select a new payment method, so that a member can still pay the charged back amount through another method.

In case the installment that has been charged back is already paid out to the organisation, ClubCollect will have to charge it back at the organisation.

Did this answer help you?