As a financial institution we are obliged to comply with anti-money laundering regulations. In short this means that we are required to collect certain documents before we are allowed to payout amounts to our customers.
These necessary documents can be uploaded via your ClubCollect environment under “Settings > Necessary Documents”.
After your documents are uploaded in ClubCollect we will verify and validate these documents. When this process has been completed you will see a geen “OK” next to the document that has been reviewed.
The necessary documents can be uploaded via your ClubCollect environment at any time. These documents are strictly necessary for paying out the funds that are being held in our escrow account. All necessary documents need to be verified and validated by our system before we can pay out any amount to your bank account.
It is not necessary to upload these documents before sending out your first set of invoices. For the sending of invoices you only need make sure you uploaded your logo and that this logo has been verified and validated by our system. Your logo will be visible on all communication towards your members.