How do I pay my invoice?
In the e-mail/text message received from ClubCollect, you can press the blue button to go to your personal payment page. If you are asked for a code, you do not have to enter anything here. The code has already been entered. (This does not apply to a received letter)
If you have received a letter, go to http://www.clubcollect.com/en/letter/ where you enter your personal code to go to the payment page.
Once logged in to the invoice page, you can see the following:
- Your contact details
- Invoice details/explanation
- The total cost
- The payment button
- The option to ask a question about the invoice
To pay, press the blue button called “View payment options”. In the following screen, you can select and use your preferred payment method to pay the invoice. These options are based on the options that your organisation offers, questions about this can be asked at the bottom of the invoice screen.
If you opt for a manual transfer, it is important to follow the payment instructions and copy the payment reference exactly. This is the only way our system can link the payment to the invoice.
Want to add the invoice to your personal administration? The “download as PDF” button can be found at the end of the invoice.