Membership fee collection for your association
Collecting membership fees can take up a lot of time when done manually. With ClubCollect, you automate your fee collection, payment requests and failed direct debit follow-ups, while keeping a clear overview of all payments. This saves you time and gives your members more payment flexibility.
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No more evenings spent chasing membership fees
Automated payment requests and reminders take the work off your hands, leaving you more time for your association. -
Stop searching through spreadsheets or unclear systems
See at a glance which members have paid and which fees are still outstanding. Stay in control of your income at all times. -
Get started quickly, without a complicated switch
Use our free migration service, where we help set everything up to your preferences. Within a day you'll have access to your environment and can start collecting fees right away. -
Fewer late payers, more payment convenience
Let members pay via iDEAL, direct debit or automated instalments. More payment options lead to faster payments and fewer outstanding fees.
They save time with ClubCollect
Benefits of the demo
- Discover how a smarter collection process saves you time and reduces manual work.
- See how payment reminders and failed direct debit follow-ups are handled automatically.
- Experience how easily you can offer members a payment plan, without any extra administration.
- See how ClubCollect connects to your existing member administration, or discover the benefits of our complete all-in-one solution.
“With ClubCollect we can be GDPR-compliant, and have found a strong partner who helps us collect membership fees on time and looks after our member administration.”
Supporters Club Vitesse
4.9/5
Does this sound familiar?
Lost track?
You want to quickly see which income has come in, who has already paid and which amounts are still outstanding. But when everything is scattered, finding out becomes needlessly time-consuming.
With a clear dashboard for income and payment status, you can see at a glance where you stand.
Inaccurate data?
Outdated or incomplete member data creates extra work. Especially when payment requests or reminders don't reach the right person.
With well-managed member data, you ensure payment requests go out correctly and reach the right person.
Too much manual work?
From payment requests to reminders, fee collection often requires many separate steps. Especially when you have to follow up on every step yourself.
With automated payment requests and reminders, you save time and follow-up runs much more smoothly.
Curious about what you could save?
We already help over 1,700 organisations work smarter. Do you recognise yourself in these situations?
Do you recognise yourself in the following points?
- Sending and following up on invoices takes a lot of time.
- The overview of outstanding payments is sometimes lacking.
- Creating financial reports is cumbersome.
Download the checklist and find out how healthy your organisation's financial management is today.
Transform your contribution collection
into a smooth and efficient experience.
Discover the benefits of our solutions.
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Easily import from your Excel/CSV file or member management system. You can easily export from your own member management system.
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Use our member management system for a streamlined experience. Using the member management system of ClubCollect or one of our partners is even easier.
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Choose which (reminder) messages you send. You can send up to six automated messages.
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Decide when the messages are sent. You control the timing between reminder messages.
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Send your messages via email, WhatsApp, SMS, or letter. With multiple options, you’re guaranteed to reach every member.
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In your recognisable club style with logo and colours. Personalise your messages with your club’s logo and colours. Send recognisable communication that’s perfectly aligned with your club’s style.
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Easily offer payments in instalments. Up to twelve instalments with any period between them.
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Available payment methods: iDEAL, direct debit, manual bank transfer, credit card, Apple Pay, and PayPal. Thanks to the variety of payment methods, members can pay in their preferred way.
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Members can update contact details via a personal payment page. Through a personal unique page, members can provide their current contact details.
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Overview of payment status, see immediately if they are open, scheduled, or overdue. In your dashboard, you can see exactly who has paid, who has scheduled the payment, and who still needs to pay.
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Receipt detection for your messages and payment requests. With receipt detection, you can see exactly which messages have reached the members.
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Easily follow up on overdue payment requests. If members forget to pay, you can bulk-send a payment reminder, or contact a collection agency.
What our customers say...
I am more than satisfied with ClubCollect. The technical support during the startup was very fast and helpful. We had a manual system before, and this saves us a lot of time and energy. The way it is set up is great; a super user-friendly system!
Mama Vita
Everything runs smoothly, and when I call for something, it works great. I also get help very quickly when I have questions. In my opinion, the package is complete. Forms and ticket sales also work very well.
Ronin MMA
We are a small association, and we use ClubCollect for finances and payments. We also use Forms a lot, and it works very well for us. With ClubCollect, we have a good overview of who filled out what, and the payments are processed smoothly. We are definitely satisfied.
Den Haag Lacrosse
Trusted by over 1700 organisations, from large to small
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Additional information
You can collect payments with ClubCollect in two ways: You can easily export from your own member administration, for example, in Sportlink, and then import this file into ClubCollect. This file should include the following data: Whom you are collecting membership fees from, the amount of the fees, whether there are other amounts to be collected (such as registration fees, changing room fees, administration costs, etc.), and the contact details of the members. After this, you can start collecting membership fees with just the press of a button!
Collecting payments using ClubCollect's member administration or that of one of our partners is even easier. With one click, you generate invoices, and with another click, you begin collecting membership fees.
Collecting fees is made easy with the automatic message scheduler. You can set up to 6 automatic reminders. These reminders can be sent by email, SMS, WhatsApp, or a physical letter. You also choose how many days after the first reminder the next one is sent if the member has not yet paid. You can add your own message to the reminders, and your club name and logo will appear on all communications. If you use direct debit to collect the fees from your members, each member will receive an announcement of the upcoming direct debit. If the direct debit fails, the system will immediately follow up. With all these friendly messages, you can be sure that the membership fee collection will go smoothly.
Collecting payments using ClubCollect's member administration or that of one of our partners is even easier. With one click, you generate invoices, and with another click, you begin collecting membership fees.
Collecting fees is made easy with the automatic message scheduler. You can set up to 6 automatic reminders. These reminders can be sent by email, SMS, WhatsApp, or a physical letter. You also choose how many days after the first reminder the next one is sent if the member has not yet paid. You can add your own message to the reminders, and your club name and logo will appear on all communications. If you use direct debit to collect the fees from your members, each member will receive an announcement of the upcoming direct debit. If the direct debit fails, the system will immediately follow up. With all these friendly messages, you can be sure that the membership fee collection will go smoothly.
Every organization has its own unique way of collecting membership fees. There are often several options, such as manual bank transfers, direct debit, or an online payment method like iDEAL. Paying in instalments is also becoming increasingly popular. With ClubCollect, you can choose the payment options for your members. Which payment methods can members use? Choose from iDEAL, direct debit, manual bank transfer, credit card, Bancontact, Apple Pay, and PayPal.
If you would like to offer instalments, you can also choose the options for your members. Membership fee collection at ClubCollect can be done in up to 12 instalments. You can also choose the number of days between the instalments. Biannually, quarterly, every two months, monthly, or consecutive months—everything is possible. There’s also the option for the member to choose, with your preferences as the maximum. With all these options, you can be sure that members will be able to pay their fees in their preferred way.
In the dashboard, you can see the progress of the fee collection. The bar shows the real-time status of the fee collection, broken down into paid, scheduled (if someone is paying in instalments), open, and overdue invoices. You can also use receipt detection to see exactly which messages are being received by the members. If the invoices have expired and the members have not yet paid, you can perform a number of bulk actions to ensure you can still collect the fees. This includes sending another reminder by the method of your choice, (re)processing a direct debit, or even sending a WIK letter, after which you can involve a collection agency to collect the fees.
If you would like to offer instalments, you can also choose the options for your members. Membership fee collection at ClubCollect can be done in up to 12 instalments. You can also choose the number of days between the instalments. Biannually, quarterly, every two months, monthly, or consecutive months—everything is possible. There’s also the option for the member to choose, with your preferences as the maximum. With all these options, you can be sure that members will be able to pay their fees in their preferred way.
In the dashboard, you can see the progress of the fee collection. The bar shows the real-time status of the fee collection, broken down into paid, scheduled (if someone is paying in instalments), open, and overdue invoices. You can also use receipt detection to see exactly which messages are being received by the members. If the invoices have expired and the members have not yet paid, you can perform a number of bulk actions to ensure you can still collect the fees. This includes sending another reminder by the method of your choice, (re)processing a direct debit, or even sending a WIK letter, after which you can involve a collection agency to collect the fees.